mygkk Privacy Policy

mygkk is a football betting, live casino, and slots platform for players in Myanmar. We are committed to protecting our users' personal information to the highest standard.

This Privacy Policy ("Policy") explains what personal information we collect through the mygkk platform, how we use it, how we store it, and how we protect it. Please read it carefully — you can contact us with any questions at any time.

We handle personal information only through lawful means and protect your data using SSL encryption technology. We use this data responsibly to continuously improve mygkk's services and enhance your experience.

When you open an account and use mygkk's services, we collect the following personal information—

(a) Information You Provide Directly

• Name, date of birth, and other identifying information
• Contact details — email address, phone number
• Payment information — account data linked to KBZPay, Wave Money, AYA Pay, and CB Pay
• ID verification documents (for KYC checks)
• Login credentials — username and password

(b) Automatically Collected Information

• IP address and network data
• Browser and device type, operating system
• Cookies and related tracking technologies
• Website browsing history — pages visited, actions taken, time spent
• Game history and financial transaction data

mygkk uses your personal data only for the following purposes—

1. Account registration and management — to create your account, verify your identity, and maintain access control
2. Service delivery — to smoothly operate all mygkk services, including football betting, live casino, and slots
3. Payment processing — to handle deposits, withdrawals, and transactions via KBZPay, Wave Money, AYA Pay, and CB Pay
4. Security maintenance — to prevent fraud, money laundering, and unauthorised access
5. Customer support — issue resolution via 24/7 live chat and email
6. Legal compliance — to fulfil KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
7. Service improvement — to conduct surveys and data analysis in order to improve the user experience

mygkk uses cookie technology on its website. Cookies are small data files stored in your browser or device that help the website run smoothly.

Types of cookies

• Essential Cookies: Required to maintain login sessions and handle core website functions. Without these cookies, the website cannot work properly.
• Functional Cookies: Remember your language, settings, and preferences.
• Analytics Cookies: Collect data to help us understand how the website is used and identify issues — this data does not include personal information.

You can block cookies through your browser settings. However, please note that blocking essential cookies may affect certain website functions.

mygkk does not sell your personal data to third parties. It is shared only within the following limits—

• Service providers: Partner companies connected for payment processing, game platform operations, and customer support — they handle data only for the purposes we direct and may not use it for their own purposes.
• Legal obligations: Data may be disclosed as required by court orders, legal directives, or legal requests and investigations.
• Anti-money laundering: Data may be shared with relevant regulatory bodies when investigating suspicious financial activity.
• Business transfers: If mygkk is sold or merged, data may be transferred and you will be notified in advance.

mygkk has strong technical and administrative measures in place to protect your personal data—

• SSL encryption (TLS 1.2+): All data between you and mygkk servers is encrypted
• Password hashing: Your account password is stored in hashed form, not as plain text
• Access control: Staff can only view data relevant to their own responsibilities
• Audit logs: All data access is recorded
• Two-factor authentication: Adds an extra layer of security to account access
• Regular security reviews: Technical systems are checked and updated on a regular basis

However, no network or server system can be guaranteed 100% secure. Should an unexpected incident occur, we will investigate immediately and notify you.

mygkk retains your personal data in accordance with the following policy—

• Active accounts: Data is retained for as long as the account remains active
• Closed Accounts: Retained for 5 years from the date of closure in accordance with anti-money laundering and legal requirements
• Payment Records: Retained for 7 years in accordance with legal obligations
• KYC Documents: Retained for 5 years after verification in accordance with legal requirements
• Website Tracking Data (Analytics): Deleted after 2 years

After the retention period ends, data is permanently deleted or anonymised.

As a mygkk user, you have the following rights regarding your personal data—

1. Right of Access: You can request a record of the data we hold about you
2. Right of Rectification: You can request correction of any data that is inaccurate or out of date
3. Right to Erasure: You can request deletion of your data, provided it does not conflict with our legal obligations
4. Right to Restriction: You can request that we restrict how we process your data
5. Right to Data Portability: You can request your data in a readable format
6. Right to Object: You can object to certain ways we use your data

To exercise any of these rights, contact us at [email protected]. We will handle your request and notify you of the outcome. Please note that some requests may be declined where they conflict with legal obligations such as KYC and AML requirements.

mygkk services are for players aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.

If we discover that we have unknowingly collected data from a person under 21, we will immediately delete that data and close the relevant account.

If you believe a child has registered an account on mygkk, please contact us immediately at [email protected].

We may update this policy from time to time. When a change is significant, we will—

• Update the "Last Revised" date at the top of this page
• Post a notice in a prominent place on the website
• Where necessary, request your consent again upon login

Continuing to use our service after any updates means you accept the revised policy. If you do not agree, please stop using the website and contact us at [email protected].

mygkk's servers and data systems may be located outside Myanmar. Because we work with partner companies, your data may be transferred to and stored in other countries.

For every data transfer, we apply the same level of protection described in this policy and ensure appropriate data processing agreements are in place.

If you have any questions, data requests, or concerns about this Privacy Policy, you can reach mygkk's customer support team—

• Live Chat: 24/7 Myanmar-language support — click Live Chat on the website
• Email: [email protected]

mygkk is ready to answer any questions you have about data protection. If you are not satisfied with how your personal data is handled, please get in touch.