mygkk Responsible
Gaming System
Gaming should be fun. Use mygkk's self-exclusion, time-out, and support tools to keep your gaming healthy.
Gaming is entertainment, not income
We believe everyone who plays at mygkk is here for fun and entertainment. Gaming should not be seen as a way to make money — play within limits and keep it enjoyable. Only players aged 21 and above may participate. If you feel you are losing control, our support tools are available to you right away.
This page explains why we place responsible gaming at the centre of what we do, and provides tools and guidance to help players stay in control.
Tools for protecting yourself
Self-Exclusion
You can voluntarily suspend or permanently close your account. Self-Exclusion can be requested via 24/7 Live Chat and is processed immediately upon request.
Deposit Limit
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. To decrease the limit, a 48-hour waiting period applies before it takes effect. To increase it, the change takes effect immediately.
Time-Out
You can set a temporary time-out ranging from 24 hours up to 30 days. During this period, you will not be able to log in, play, or make payments.
Gaming History Check
You can view how much you have played and spent at any time. Your gaming history helps you better understand your own habits.
21+ Age Verification
Gaming services in Myanmar are only open to players aged 21 and above. mygkk uses age verification to protect those who are underage.
24/7 Support
If you are personally struggling with gambling, you can reach us 24/7 in Burmese via Live Chat. Your request for help will be kept confidential.
Warning signs of problem gambling
If any of the following signs apply to you, be aware that gambling may be becoming a problem.
- You feel you are continuing to play only to chase back money you have lost.
- Gambling is affecting your relationships with family, friends, or work.
- You find yourself thinking about gambling frequently and cannot stop.
- You cannot control yourself when spending beyond your set budget.
- You are borrowing money or cutting other expenses to fund your play.
- You are playing in secret without telling your family.
- When you try to stop playing, you feel restless or irritable.
If you notice any of the signs above in yourself, contact our support team via Live Chat or reach us at [email protected].
Guidelines for Responsible Play
Set a Budget in Advance
Decide how much you are going to spend before you start. Once that amount is gone, stop playing. Do not deposit more money to cover losses.
Set a Time Limit
Decide in advance how long each session will last. When the time is up, stop immediately. Avoid filling your free time with gambling.
Do Not Treat Playing as Income
Think of playing as entertainment only. The maximum you can win may be large, but the chance of losing is just as real — keep that in mind.
Do Not Chase Losses
The mindset of "I must win back what I lost" can lead to bad gambling habits. It is better to stop playing than to keep going with that mindset.
Do Not Play When You Are Upset
Playing while stressed, sad, or angry can affect your decision-making. Only play when you are in a clear, calm state of mind.
Play Only for Fun
Playing should be enjoyable. If you are no longer having fun, take a break and replace it with other activities you enjoy.
How to Set Your Own Limits
Open Live Chat
Open Live Chat on the mygkk website and contact our 24/7 support team.
State Your Request
Tell the agent which option you want — Self-Exclusion, Deposit Limit, or Time-Out.
Set the Period
For time-based limits (Time-Out / Self-Exclusion), specify the period clearly — you can choose 24 hours, 1 week, 1 month, 3 months, 6 months, or indefinitely.
Actioned Immediately
As soon as your request is made, our team will act quickly and your account will be protected right away.
Protection of Minors
In Myanmar, gambling services are accessible to players aged 21 and above only.
mygkk strictly prohibits minors from participating in any gambling activity. Age verification is applied at login. If you share your personal computer or phone with others, please supervise access yourself to ensure children cannot log in.
Parents and guardians — check whether children can access your account and enable Parental Controls on your phone or computer. To report a concern, contact [email protected].
Responsible Gaming FAQ
Need help? We are always here
For any concerns about gambling, contact mygkk's 24/7 support team. Our professional staff will assist you in Burmese, and your personal information is kept secure.